What are my clients’ issues? - Here are some typical situations and requests:
“I have taken on a new position. Thanks to my expertise and experience, I was able to manage all tasks well up to now. But now I am confronted with micro politics and indirect communication. It is not clear to me, how to take correct decisions now. How do I adjust to this situation?”
“Projects increasingly determine our business. Therefore, we have invested a lot in project management training. Everybody is familiar with the methods and processes now. But we want to achieve a quantum leap. The question is how?”
“We have already developed two strategies with external consultants. We considered benchmarks, best practices and the success factors for our field of business. Yet the targeted success is still outstanding. What should we do?”
“We have tried everything, but we still miss our goals. We have an integrated management by objective system, which is linked to variable income and personnel development. We have transparent reporting with general accepted key data and clearly described business processes. Our managers are familiar with the methodologies advanced by well-known business schools. Besides the know-how, what else completes the key to success?"
“Somehow we need a different type of management training. Our assessment centres and internal programmes impart a huge amount of knowledge and experiences, yet the expected change in behaviour is still not happening."
“The market demands high quality products at a low price. Our successful cost downsizing project has already identified the required measures How do we ensure that all employees apply these cost reduction opportunities?”
“To meet the complexity of the market and multiple client demands, we introduced a matrix organization. We now have a good set-up, but there is too much friction at internal interfaces. How can we visualize the internal issues and manage them?”